Key changes to shape IT Asset Management until 2020
Digital environments have changed the way technology (and IT) assets are deployed, used and managed, and to survive is this dynamic space, sourcing and vendor management leaders should follow current trends.
Two of those trends, according to Gartner, will shape IT Asset Management until 2020.
1: Dissatisfaction with Software Asset Management (SAM) tools
Through 2020, only 25% of enterprises will be satisfied that their SAM tool purchases align well with prepurchase expectations of value. This is an increase in satisfaction by only 2% compared to 2016.
2: Addressing the rapidly mounting issue of cloud waste
By 2020, eliminating the unnecessary consumption of platform as a service (PaaS) and infrastructure as a service (IaaS) will become a high-priority focus of SAM discipline for 50% of organisations.
IaaS and PaaS are becoming core components of IT strategy, with organisations moving to these public cloud platforms with an expectation of cost savings. Increasing consumption of services that are “on demand,” and operate with speed and agility, combined with poor practice, lack of visibility, control and assigned responsibility leads to “toxic” consumption.
“A lot of organisations pay for unused or underutilised services,” says White. “This creates a drain on the budget and risks eroding, or even exceeding, the benefits and business cases of PaaS and IaaS.