The critical importance of choosing a trusted CSP: lessons from the recent ransomware nightmare

In today’s fast-paced digital landscape, cloud hosting and IT services are the backbone of many businesses worldwide. The recent ransomware attack on a Danish cloud hosting company is a powerful reminder of the importance of choosing a reliable cloud service provider (CSP) such as Microsoft, Amazon, or Google. Let us take a closer look at the incident and see what lessons we can learn from it.

The devastating ransomware attack


On Friday, August 18, 2023, the world of this cloud hosting provider was turned upside down when a ransomware attack crippled its systems. The attack took place while the company was moving servers from one data center to another. What made this attack particularly devastating was the suspicion that some of the servers contained dormant malware that was activated during the move.
As a result, the ransomware attackers gained access to the entire server infrastructure, including the central management systems and backup systems. They encrypted all the servers’ hard drives, making them inaccessible. The catastrophic result? A “large portion” of customer data was lost, as were the company’s own systems and servers.
The attackers successfully blocked access to the data but did not remove it from the servers. The ransom demand from the unidentified group behind the attack was 6 Bitcoins, which is approximately $157,914. However, the company bravely decided not to pay the ransom. This shows how important it is to defend against cybercriminals.

Aftermath – Rebuilding from scratch

After this ransomware nightmare, the company faced a daunting challenge: it had to rebuild its IT systems from scratch. The company had to start from scratch and set up empty systems, including name servers, web servers, and mail servers, all without data. This incident also had an impact on a sister company that was affected by a similar attack.

The importance of a trusted CSP

So what can we learn from this ordeal? It underscores the critical role that CSPs like Microsoft, Amazon and Google play in protecting your data and IT infrastructure. These tech giants invest heavily in cutting-edge security measures and have proven resilient to cyber threats in the past.

When you entrust your data and services to a reputable CSP, you benefit from:


Robust security

Leading CSPs employ world-class security measures, from encryption to multi-factor authentication, to protect your data from ransomware and other threats.


Data backup and recovery

They provide reliable backup and recovery solutions to ensure your data remains intact in the event of a cyberattack.


24/7 monitoring

CSPs actively monitor their systems for unusual activity and respond quickly to security incidents.


Regulatory compliance

They adhere to strict data protection regulations, giving you peace of mind that you are complying with government regulations and requirements.



CSPs are known for their high uptime and ensure that your services remain available to your customers.

Conclusion – Choose wisely!

The recent ransomware incident reminds you that not all CSPs are the same. Choosing a trusted CSP like Microsoft, Amazon or Google is an investment in the security and resilience of your data and IT infrastructure. While the affected business faces an uncertain future, you can proactively protect your business by making the right choice when it comes to your cloud service provider. Because when it comes to protecting your digital assets, there is no room for compromise.


Arrange an online consultation to find out how good your company's security is!