Google Cloud Servicedesk support
Squalio reactive support: where your cloud dreams become reality
Seamless support, stronger Google Cloud solutions
Every company using Google Cloud has experienced the frustration of not getting fast and effective support when they need it most. Critical incidents can lead to costly downtime and lost businesses opportunities. We make sure you're never left behind with our proactive incident management and 24/7 responsive support. Squalio is your reliable guide in navigating the complex landscape of Google Cloud, making sure that your issues are addressed promptly and expertly. We are dedicated to providing quick and effective help, empowering you to meet your business goals without interruptions.
Servicedesk support
- English-speaking customer support.
- 24/7 monitoring support.
- 3 communication modes: Email, Self Service portal, Phone call.
- Prefer calling during Priority1 situations for prompt assistance.
- Provides Incident and Service request management.
- Offers Operational Readiness Tests (reports on the status, health of your environment) and Backup reports based on chosen Support packages.
Incident management resolution
*In case an incident reported by monitoring event or client requires Product Vendor support or additional support on client side, Squalio provided Resolution Service Level Agreements (SLAs) will not be applicable and SLA clock would be stopped and should not be computed for SLA performance or Credit Claims for SLA Breaches.
Squalio Fast-Tracks Your Success with Google Products!
Our professionals are here to help you
Support doesn't rest, it's a 24/7/365 commitment to resolve critical incidents within minutes, ensuring uninterrupted service and exceeding performance KPIs.
18+
L1 Support certified members
32+
L2 & L3 Support certified engineers
Your 1:1
Service Manager
Offered support services
- Virtual Machine Management
- Operating Systems Management
- OS Level Services Management
- VM based Database Management
- Storage Management
- GCP Cloud Armor Management
- Cloud Router Management
- Managed Network Services
- Cloud Functions Management
- Managed Database Services
- DevOps Management
- CI/CD Pipeline Management
- Repo Management
- Container Registry Management
- GKE Management
- Anthos Management
- Cloud Data Fusion Management
- Cloud IOT Management
- Big Query Services
- DataProc Management
- DataFlow Management
- Managed Security Services
- Security Command Center Management
- Security Analysis and Review
- Cloud Identity and Access Management
- Backup Management
- Infrastructure Incident (Unlimited)
- Problem Resolution & RCA (All P1 Incidents)
We are ready to tell you more
